Tag Archives: AROIO

Top level metrics for the business to direct IT

Suppose you’re a non-executive director on the Board. Or a C-level officer of the enterprise. Maybe you’re the country manager, or divisional general manager, of a piece of the organization. What should you be looking at, to judge and give … Continue reading

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Digging into deployment

You can’t get the promised return on investment (ROI) if people don’t use the features that supposedly generate that return. That’s why spending time after deployment understanding usage, and making changes to get the benefits, matters so much. It’s one … Continue reading

Posted in Project Portfolios, Services, Value Generation | Tagged , , , , | Leave a comment

Are You Doing a Good Job?

How does the IT organisation manage to tell the rest of the business if it’s doing a good job? Other functions apparently have an easier time of it. For sales, it’s dead simple: you made plan, or you didn’t. Finance … Continue reading

Posted in Enterprise Architecture, Governance, IT Finance | Tagged , , , , | Leave a comment