Category Archives: Human Resources

IT filled with teams “preserving knowledge” is doing it wrong

Information technology groups tend to be quite persistent. The excuse is “preserving knowledge”. Preserving hard-won knowledge of the business area served by the team. Preserving hard-won knowledge of the guts of the systems built by the team. If you need … Continue reading

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Organizations are conservative

You’ve got all these people. So you organize them, right? That was really useful back when communications around the office moved at the pace of a handwritten note or a typed carbon copy, coupled with an occasional person-to-person telephone call. … Continue reading

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Evaluating performance for results

Most managers I know hate to do performance evaluations. (I’m one of them, by the way.) In the typical enterprise, evaluations have become a way to find reasons to hold pay down. The amount available for increases is limited, as … Continue reading

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Think beyond your box

You are a manager. Therefore, you have staff. You need to constantly keep updating how you see the world to reflect the way your staff see it — for that will differ. In other words, you must think beyond your … Continue reading

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Management is not the art of meeting

If you looked at the typical diary of a manager, you might think that the primary purpose of managers is to meet. Perhaps — in the era of poor communication — it needed to be. In the twenty-first century, with … Continue reading

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Dealing in Strengths

Technology people know that there’s always a “next new thing” coming down the pike. That’s why, when the day comes that they can’t shift their career ladder onto the next new technology, they start digging in their heels and looking … Continue reading

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Growth occurs where Order and Chaos meet

I had the opportunity a while back to check back in with a company that had decided, a few years earlier, to try and raise the autonomy of its workforce. Previously, there had been tight control over work: how it … Continue reading

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