Category Archives: Enterprise Architecture

When will enterprise architecture really make a difference?

It’s been around for over a decade, and, frankly, in most enterprises, all it’s made are enemies. It’s “enterprise architecture” — or, as other parts of the business know it, “those damned do nothing laggards”. Architects are far too often … Continue reading

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IT filled with teams “preserving knowledge” is doing it wrong

Information technology groups tend to be quite persistent. The excuse is “preserving knowledge”. Preserving hard-won knowledge of the business area served by the team. Preserving hard-won knowledge of the guts of the systems built by the team. If you need … Continue reading

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Organizations are conservative

You’ve got all these people. So you organize them, right? That was really useful back when communications around the office moved at the pace of a handwritten note or a typed carbon copy, coupled with an occasional person-to-person telephone call. … Continue reading

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Getting past the impulse to order everything

There’s a constant temptation in management more generally, and IT specifically, to presume that everything not only can be ordered, but that it ought to be. Perhaps, for IT people, it comes from the origins of the work. The original … Continue reading

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Learning to see differently

There’s a long running tension in IT between centralisation and decentralisation. Processing more data, after all, simply requires more resources. More storage, more computing power — but the software is (probably) the same. (The “probably” reflects the fact that different … Continue reading

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Getting to the basics

It’s amazing how many enterprises don’t have the basics agreed to, even after all these years. Take your basic insurance company. It doesn’t matter what kind, as long as it’s customer facing. Let’s take property and casualty. What’s good customer … Continue reading

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Breaking up the monoliths

I worked with a fellow analyst in the 1990s who used to stand on stage and say that buying SAP was a lot like pouring concrete over an organization. That’s not a dig at SAP — you could have said … Continue reading

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What do CEOs want from IT?

Very senior leaders of organizations are seldom very good at giving IT the direction IT wants. Expecting that to change is to play a fool’s game. It has nothing to do with the “technological awareness” of CEOs, COOs and the … Continue reading

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The basics of Total Cost to Own & Operate (TCOO)

So, you’ve decided you’d like to look at what the metric “Total Cost to Own and Operate” (TCOO) can do for you. Good! Here’s how to get started, if you’re an enterprise architect: Define all your existing platforms. A platform … Continue reading

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Are You Doing a Good Job?

How does the IT organisation manage to tell the rest of the business if it’s doing a good job? Other functions apparently have an easier time of it. For sales, it’s dead simple: you made plan, or you didn’t. Finance … Continue reading

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